If you order any pre-order items, then please review the item product description as some of our items can take 8-12 weeks to fulfill.

You will receive updates about your pre-orders via email. Thank you for your patience and understanding as we put together your unique, handmade and AANHPI pieces.

Free Standard Shipping on U.S. Orders Over $125

You will receive your order anywhere from 5-9 business days from the date that it is shipped out, not necessarily from the date that the order is placed. If you order any pre-order items, then please review the item description as some of our items can take 8-12 weeks to fulfill.

After your payment is authorized and verified, it can still take up to two days to process your order. This is just an estimate, though, and doesn't include weekends or holidays.

Standard Shipping is limited to the 48 contiguous United States. Shipping addresses in Hawaii, Alaska, APO/FPO, PO Boxes and US Territories will be shipped via USPS Priority Mail. You will receive a shipping notification email that will notify you of the carrier we've used to ship your order, and the different tracking options available for it.

Thank you for shopping at LAROWAN! We do our best to make sure that your items arrive safely and that you're satisfied. Because we're a small business, we kindly appreciate that you reach out to us first before requesting any refunds and/or exchanges.

We offer refund and/or exchange within the first 7 days from the date it was delivered. If 7 days have passed since the arrival date (all packages have tracking), you will not be offered a refund and/or exchange of any kind.

Eligibility for Refunds and Exchanges

• Your item must be unused and in the same condition that you received it.
• The item must be in the original packaging.
• To complete your return, we require a receipt or proof of purchase.
• Only regular priced items may be refunded, sale and pre-ordered items cannot be refunded or returned.
• If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.

Exchanges (if applicable)

We only replace items if they arrived defective or damaged. Our items are unique and we have limited availability. Items that are eligible exchange can only be swapped for an item of equal value. For example, if the item was a shirt for $30 USD, then a replacement/exchange item(s) can only be up to $30 USD.

Please send us an email at larowan.co@gmail.com to receive further guidance.

Exempt Goods

The following are exempt from refunds:

• Gift cards
• Personal care items (ie. soaps)
• Jewelry (ie. earrings)
• Clothing that has been worn